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Crew Members Missing from NMS Crew Info Personnel Panel (Doc ID 2648182.1)

Last updated on MARCH 17, 2020

Applies to:

Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.4.0.1.0 [Release 2.4]
Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.4.0.1.0 [Release 2.4]
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, Web Workspace

Occasionally, Crew Info's Personnel Panel is empty even though there are multiple people assigned to the crew.
or
Crew Members disappear from the Personnel panel.


The Personnel Panel should always show all crew members.


The issue can be reproduced at will with the following steps:

  1. Login to Web Workspace
  2. Open the Crew Info dialog for a crew with OMA personnel.
  3. Assign the crew to an event.  Crew Info is updated for the assignment.
    Any OMA crew disappears from the Personnel panel.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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