My Oracle Support Banner

Crew Members Missing from NMS Crew Info Personnel Panel (Doc ID 2648182.1)

Last updated on MARCH 17, 2020

Applies to:

Oracle Network Management for Utilities - DMS - Version to [Release 2.4]
Oracle Utilities Network Management System - Version to [Release 2.4]
Information in this document applies to any platform.


On : version, Web Workspace

Occasionally, Crew Info's Personnel Panel is empty even though there are multiple people assigned to the crew.
Crew Members disappear from the Personnel panel.

The Personnel Panel should always show all crew members.

The issue can be reproduced at will with the following steps:

  1. Login to Web Workspace
  2. Open the Crew Info dialog for a crew with OMA personnel.
  3. Assign the crew to an event.  Crew Info is updated for the assignment.
    Any OMA crew disappears from the Personnel panel.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.