My Oracle Support Banner

[11777] User ID / Password Is Invalid Error for All Users for First Login to OFSAA After New Installation (Doc ID 2648267.1)

Last updated on JUNE 23, 2021

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.7.2.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Asset Liability Management (ALM)
Oracle Financial Services Enterprise Performance Management (EPM)

Symptoms

On OFSAA 8.0.7.2.0, for first login as all users (including sysadmn and sysauth) with expected password, errors are thrown:

ERROR
[11777] User ID / Password is invalid


The following error is also in the $FIC_HOME/logs/SMSService.log

[26-02-20 17:31:08,321 GMT PM] [INFO ] [APP] [SMS] [NA] [AUDITTRAILCLIENT] Audit Client Having Values AUDIT_USER : SYSADMNAUDIT_ACTION : LOGINAUDIT_ACTION_SUBTYPE : AUDIT_STATUS : falseAUDIT_OPERATION : [AAIAUDIT.AUDIT_MSG_INVALID_LOGIN_ATTEPT_TO][USER^SYSADMN^1]AUDIT_WORKSTATION :

The following error is also found in the Websphere SystemOut.log:

[3/6/20 12:58:31:074 AST] 000000a5 ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0014E: Uncaught service() exception root cause /encrypt.jsp: com.ibm.websphere.servlet.error.ServletErrorReport: java.lang.Exception: [ClsUCntSecUtilFuncs] Error in encryptionjava.security.InvalidKeyException: Illegal key size
at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:732)
at com.ibm._jsp._encrypt._jspService(_encrypt.java:226)

 

The issue can be reproduced at will with the following steps:

1. Attempt to login for the first time as any user with correct password.

Changes

New installation.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.