The LDAP SSL Connection Test Is Failed With Error "{LDAP server name or IP address}:{port}; socket closed."
(Doc ID 2648428.1)
Last updated on MARCH 22, 2022
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 18.8 and laterInformation in this document applies to any platform.
Symptoms
When attempting to test the LDAP SSL connection,
the following error occurs.
ERROR
-----------------------
{LDAP server name or IP address}:{port}; socket closed.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Log on P6 Administrator (adminpv.cmd/.sh)
- Go to the "Authentication" tab. Expand the Database instance node under the P6 configuration being used.
- Populate the correct LDAP connection info. i.e. Host, Port, Username, Password, etc.
- Set Enable SSL to True, and the Port to a SSL port number.
- Right click the LDAP Connection Settings entry and Test Connection. Above error pops up.
- However after setting Enable SSL to False and change the Port to a Non SSL port number, Test Connection is successful.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot test the LDAP SSL connection successfully.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |