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Payment Event - Pop Up Window Is Cut Off (Doc ID 2649696.1)

Last updated on MARCH 23, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.7.0.3.0 version, ENV - Environment

Payment event - pop up window is cut off

Detailed description: The payment event page is cutting some information and needs scrolling down for the OK and Cancel Button or scrolling right for the Cheque details while giving the payment information. This is identified during manual payments on the account.

Steps to replicate the same.
1. Go to control central.
2. Search an account based on account.
3. From the account context go to payment Event +
4. The payment event pop up UI comes up.
5. The Cheque details needs scrolling. Also Ok and Cancel Buttons are trimmed up.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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