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User Unable To Scroll Up After Next Button Is Selected On Keyboard (Doc ID 2649988.1)

Last updated on MARCH 23, 2020

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

Whenever Next button is used from keyboard to scroll to the bottom of the page by navigating the fields sequentially, users not able to scroll up. This issue surfaces only when the Next button is used from the keyboard to navigate between the fields. Also, this issue occurs only when the page has many fields and the user has to scroll down to access the fields in the lower section of the page. If the user scrolls and taps on the fields to input the data there is no problem.

Steps to Reproduce:


1. Login to MPOS.
2. Select POS.
3. Select Customer.
4. Add.
5. On the Add Customer screen scroll to the bottom of the page by clicking the next option and try to scroll back up.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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