Promotion With Apply_to_code = 1(Clearance Items Only) Stuck At Conflict Checking
(Doc ID 2651968.1)
Last updated on JUNE 12, 2023
Applies to:Oracle Retail Price Management - Version 16.0.2 and later
Information in this document applies to any platform.
When attempting to approve a simple promotion with 'Apply To' as 'Clearance Only' and item/loc doesn't have active clearance, it get stuck in Conflict Checking status.
Steps to Recreate:
- Ensure that RPM_SYSTEM_OPTIONS.PUBLISH_PRICE_EVENTS_TO_RIB = 1.
- Choose a item/location which is not on clearance.
- Create a simple promotion for the above item/location with Apply To code as 'Clearance Only'.
- Try to approve the promotion and notice that it stuck in Conflict Checking status.
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