Monitor Phone Number Changes with Change Event Rule
(Doc ID 2652011.1)
Last updated on MARCH 26, 2020
Applies to:Oracle Health Insurance Enterprise Policy Administration - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On : 126.96.36.199.0 version, Processing
The phone number(s) of a person cannot be monitored by a change event rule.
As a result the phone number must be stored in a dynamic field.
This is needed to replicate the member accounting representative (macrep) details in case of an update to each of the group clients the macrep manages.
The phone number can be monitored using change event rule.
The issue can be reproduced at will with the following steps:
1. Create a change event rule:
leads to = function
subject = person
trigger = update
Check monitoring fields; phone number is not a field that can be monitored.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document