Promotion Rules Configured With BCC User Segmented Properties Are Not Working.
(Doc ID 2652199.1)
Last updated on MARCH 30, 2020
Applies to:Oracle Commerce Platform - Version 11.1 and later
Information in this document applies to any platform.
Promotion rules configured with BCC user segmented properties are not working in CSC.
- Create BCC users segment with name "loyaltycustomer" with the rules "Profile's loyaltyAttribute is "Studio" OR loyaltyAttribute is "RedCarpet", ..etc.
- Create a coupon and associate a promotion which has apply offer rules configured as "loyaltycustomer is true ".
- Verify the Coupon code is working in the Storefront it is working.
- Verify in CSC and observe the coupon/promotion is not working.
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