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Role Screen Does Not Work As Expected When Selecting More Than One Role (Doc ID 2652205.1)

Last updated on MARCH 26, 2020

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.2.0.20 and later
Information in this document applies to any platform.

Symptoms

On : 11.2.0.20 version, General

ACTUAL BEHAVIOR
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Role Screen Does Not Work As Expected When Selecting More Than One Role. If you have two or more roles types that have different applicable client types and you select two or more roles the role screen does not behave as expected. On the Role Screen when you select more than one role type, in the client drop down menu it will display the applicable clients that relate to the second Role even if they are not applicable to the first one.


EXPECTED BEHAVIOR
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We would expect it to only show the applicable clients between the two roles when you select more than 2 and not the ones applicable to the last one in the list.


STEPS
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The issue can be reproduced at will with the following steps:
1. Please create the following situation, you can use any client types.
 Example Role Owner: Individual, Trust , Role Annuitant: Individual. If I navigate to the Role Screen and I select Owner first and Annuitant second in the client drop down it will only show Individual, if you select Annuitant first and Owner second in the client drop down it will show both Individual and Trust.

Cause

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In this Document
Symptoms
Cause
Solution
References


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