My Oracle Support Banner

NMS - Duplicate Operations Event Note On Event Details (Doc ID 2652426.1)

Last updated on MARCH 25, 2020

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 and later
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, Web Workspace

NMS - Duplicate Operations Event Note on Event Details

The "Operations Event Notes" on Event Details get duplicate multiple times depend on number of partial outages.

Here are steps how to reproduce the issue:

step 1: open a fuse, it will create an outage
step 2: adding Operations Event Note to the event on created on step 1
step 3: open a transformer downstream from the fuse
step 4: open another transformer downstream from the fuse
step 5: complete event on the fuse (close the fuse)

Now event on step 3 and 4 have duplicate notes depends on number of downstream events. If there are 10 downstream events then there will be 10 line of notes
 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Fix Description
 Migration
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.