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Downloaded XML Export File Opens in a Browser Window Instead of Being Saved to the Local Drive (Doc ID 2652601.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.7 and later
Information in this document applies to any platform.



When accessing P6 Web over a company VPN portal, after exporting a project in XML format and clicking the Download link the View Service Status list, instead of being downloaded and saved the file opens in a browser window.


The XML export file should be downloaded to a selected folder on the user's local computer.


The issue can be reproduced at will with the following steps:

  1. In P6 Web, export a project as XML.
  2. Wait for the job to complete.
  3. Navigate to the View Service Status list and click the Download file link.
  4. Observe the reported behavior.




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