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Downloaded XML Export File Opens in a Browser Window Instead of Being Saved to the Local Drive (Doc ID 2652601.1)

Last updated on MARCH 26, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.7 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When accessing P6 Web over a company VPN portal, after exporting a project in XML format and clicking the Download link the View Service Status list, instead of being downloaded and saved the file opens in a browser window.

EXPECTED BEHAVIOR

The XML export file should be downloaded to a selected folder on the user's local computer.

 

The issue can be reproduced at will with the following steps:

  1. In P6 Web, export a project as XML.
  2. Wait for the job to complete.
  3. Navigate to the View Service Status list and click the Download file link.
  4. Observe the reported behavior.

Changes

 

Cause

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