Downloaded XML Export File Opens in a Browser Window Instead of Being Saved to the Local Drive
(Doc ID 2652601.1)
Last updated on MARCH 22, 2022
Applies to:Primavera P6 Enterprise Project Portfolio Management - Version 17.7 and later
Information in this document applies to any platform.
When accessing P6 Web over a company VPN portal, after exporting a project in XML format and clicking the Download link the View Service Status list, instead of being downloaded and saved the file opens in a browser window.
The XML export file should be downloaded to a selected folder on the user's local computer.
The issue can be reproduced at will with the following steps:
- In P6 Web, export a project as XML.
- Wait for the job to complete.
- Navigate to the View Service Status list and click the Download file link.
- Observe the reported behavior.
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