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Pop-up Windows Getting Trimmed (Doc ID 2652741.1)

Last updated on MARCH 29, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 to 2.7.0.3.0 [Release 2.7]
Information in this document applies to any platform.

Symptoms

On : 2.7.0.3.0 version, ENV - Environment

When a user opens an application related pop up such as To Do Entry Add, all
fields are not visible. This forces the user to scroll in the pop window to
view and use fields that are not visible initially.

Expected Results: The pop up window opens but some fields are not visible.

Actual Results: The pop up window opens and most of the fields are visible.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Step 1 > Select any Account dropdown and go to Bill then add.
Step 2. Click on Generate button.
Step 3 : Popup window display is getting trimmed.

AND

To replicate the issue, please follow-
1. Navigate to To Do Entry Add

Cause

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In this Document
Symptoms
Cause
Solution
References


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