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ERROR: "AVAA0-2227-9 Access violation at address 00000000027C817E in module 'PM.EXE'" and "Exception in module PM.EXE at 0000000000141C5EB TCCcalendar.GraphQty:Start Date Invalid" When Attempting to Login to P6 Professional (Doc ID 2653292.1)

Last updated on MARCH 31, 2020

Applies to:

Primavera P6 Professional Project Management - Version 3.5 and later
Primavera P6 Enterprise Project Portfolio Management - Version 3.5 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.2.4.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional, the following event code occurs:

Event Code
             AVAA0-2227-9
             Access violation at address 00000000027C817E in module 'PM.EXE'.

             Exception in module PM.EXE at 0000000000141C5EB TCCcalendar.GraphQty:Start Date Invalid

Steps
The issue can be reproduced at will with the following steps:

1. Attempt to login to P6 Professional.
2. Observe reported event code.

Cause

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In this Document
Symptoms
Cause
Solution
References


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