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Approving Disbursement Results in Infinite Loading (Doc ID 2654006.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.2.0.14 and later
Information in this document applies to any platform.

Symptoms

On : 11.2.0.14 version, Disbursements

ACTUAL BEHAVIOR
------------------
In the Disbursement Approval Screen, if users set a Disbursement to 'Approved', then Save, the loading icon will appear.
The loading icon will load indefinitely.
Users needs to refresh the page or logout and log back in.
After re-login, changes reflect correctly.


EXPECTED BEHAVIOR
-----------------------
System should be able to change the status of the disbursement to Approved without waiting indefinitely.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select 'Admin'.
2. Select 'Misc'.
3. Select 'Disbursement Approval'.
4. Search for any Un-Approved Disbursement.
5. Select one, and set it as 'Approved'.
6. Select 'Save'.

*** Notice that the loading icon is displayed.
*** Notice that the loading is infinite, and users must refresh the page to see the updates.



Cause

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In this Document
Symptoms
Cause
Solution
References


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