My Oracle Support Banner

Core Dump is Occurring During Execution PCM_OP_PYMT_APPLY_FEE Opcode (Doc ID 2654029.1)

Last updated on APRIL 03, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Symptoms

Issue is that during customer registration using  PCM_OP_CUST_COMMIT_CUSTOMER with credit card payment type, PCM_OP_PYMT_COLLECT is failing intermittently with error "Received Signal 11" from fm_pymt_pol_apply_fee policy module.

See below snippet from cm pinlog:

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.