Service Point SP Portal Tab - Unable To Retrieve Device Information
(Doc ID 2654269.1)
Last updated on SEPTEMBER 23, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 to 2.7.0.3.0 [Release 2.7]Information in this document applies to any platform.
Symptoms
On : 2.7.0.3.0 version, ENV - Environment
The Service Point SP Portal Tab is unable to retrieve the Device Information from MDM because the externalId (spId) is not being passed.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |