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ALM Cash Flow Engine Fails with 'Problematic frame: # C [ofsrm+0x22673]' and Core Dump (Doc ID 2654465.1)

Last updated on APRIL 21, 2020

Applies to:

Oracle Financial Services Asset Liability Management - Version 8.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Asset Liability Management (ALM)

Symptoms

When running the ALM cash flow engine, the batch task fails.  The following error appears in the Cash Flow Engine log:

| strBatchId : <Infodom>_<BatchName>_20190331_20 | strComponentId : 101 | Process ID : 200401 | User ID : <USER> |

ProcSysID = 200401
Running Oracle ALM, Process Rule: 200401 Engine started execution
#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x0000000000422673, pid=18083, tid=0x00007f91e38ea640
#
# JRE version: Java(TM) SE Runtime Environment (8.0_211-b12) (build 1.8.0_211-b12)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.211-b12 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# C [ofsrm+0x22673]
#
# Core dump written. Default location: /u01/OFSAA/ficdb/bin/core or core.18083
#
# An error report file with more information is saved as:
# /u01/OFSAA/ficdb/bin/hs_err_pid18083.log

A core file is created when the process fails.

The error prevents the ALM Process from completing.

Cause

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In this Document
Symptoms
Cause
Solution
References


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