Error When Entering Retail Home
(Doc ID 2654930.1)
Last updated on MAY 16, 2022
Applies to:Oracle Retail Merchandising System - Version 16.0.2 and later
Information in this document applies to any platform.
Error when trying to access Retail home page.
“Bad Message 431 reason: Request Header Fields Too Large”
Close the browser and reopen again, use a private window, even without restarting browser.
Use individual application URLs
The issue can be reproduced at will with the following steps:
1. Access Retail home page
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