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Error When Entering Retail Home (Doc ID 2654930.1)

Last updated on APRIL 06, 2020

Applies to:

Oracle Retail Merchandising System - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms


Error when trying to access Retail home page.

“Bad Message 431 reason: Request Header Fields Too Large”

Workarounds:

Close the browser and reopen again, use a private window, even without restarting browser.

Use individual application URLs



The issue can be reproduced at will with the following steps:
1. Access Retail home page

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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