My Oracle Support Banner

Pop-up Windows (Old Style) Getting Trimmed (Doc ID 2655725.1)

Last updated on APRIL 06, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 to 2.7.0.3.0 [Release 2.7]
Information in this document applies to any platform.

Symptoms

On : 2.7.0.3.0 version, ENV - Environment

Pop-up Windows (Old Style) Getting Trimmed

When a user opens an application related pop up such as To Do Entry Add, all
fields are not visible. This forces the user to scroll in the pop window to view and use fields that are not visible initially.

To replicate the issue, please follow-
1. Navigate to To Do Entry Add

Expected Results: The pop up window opens but some fields are not visible.

Actual Results: The pop up window opens and most of the fields are visible.

AND

The SA confirmation pop-up confirmation page that takes end date as input has the Ok and Cancel button in the right hand side. User need to scroll to the right to click either Ok or cancel button.

Steps to replicate:
1. Go to any active SA.
2. Click on the initiate Stop
3. A pop up UI window opens confirming current date as End date.
4. User needs to scroll to the right to see the OK and CANCEL button.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.