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SP Type - Valid Characteristic Type Maintenance - Performance Issue (Doc ID 2656168.1)

Last updated on APRIL 05, 2020

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.7.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.7.0.3.0 version, Framework

CCB-  Customer Care and Billing.

MDM- Meter Data Management.

SP- Service Point



ACTUAL BEHAVIOR
---------------
When maintaining Valid SP Characteristic Types associated with an SP Type, elapsed times of 15 - 20 minutes are experienced waiting for page to render. Based on some investigation, it appears response times increase exponentially as the number of associated valid Characteristic Type increases. The longest response time is experienced when attempting this transaction on an SP Type over 50 valid Characteristic Types on the supported version of Microsoft Internet Explorer.

EXPECTED BEHAVIOR
-----------------------
Page Should renders with all the characteristic type within expected time.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) create/duplicate a number to Char Types and associate with Service Point - MDM and Service Point - CCB entities
2) Associate the Char Types as valid on an SP Type and save
3) Click to re-edit the list of Valid SP Characteristic Types
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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