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Can not Print Switch Sheet Directly to Printer (Doc ID 2656385.1)

Last updated on APRIL 08, 2020

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 to 2.4.0.1.0 [Release 2.3 to 2.4]
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 to 2.4.0.1.0 [Release 2.3 to 2.4]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, Web Switching

Can not print switch sheet directly to printer

I am getting the following error when trying to print a switch sheet directly to a printer regardless of file format or printer selected


ERROR
-----------------------
"Unable to print the following files:
Planned_####.pdf. Make sure your PC
has a default Print option for the file types
specified"

However if I am able to print to printer when logging in to NMS from the installer. This issue appear to only happen when logging in to NMS from the browser.

Cause

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In this Document
Symptoms
Cause
Solution
 Fix Description
 Migration
References


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