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P6 EPPM SSO Login Reverts Back To SSO Login Page Instead Of Accessing the Application (P6 Web, Team Member, WS, P6 Pro CloudConnect) (Doc ID 2656492.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.19.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to login to Team Member, for example, using SSO (environment IdP), the login reverts back to the original SSO login page, all options on the page are unusable and the application is inaccessible.

EXPECTED BEHAVIOR
-----------------------
The application should open up and be accessed for use through SSO authentication.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure WebLogic and IIS for SSO authentication
2. Start up Admin Server and managed servers
3. Attempt to login to SSO and access the P6 application

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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