My Oracle Support Banner

POSTPROC Batch Failure (Doc ID 2656970.1)

Last updated on APRIL 14, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.3.0 version, BT - Batch

ACTUAL BEHAVIOR
---------------

POSTPROC batch is ended with error status due to a failure for single invoice account. Due to this, no bills generated for all other valid invoice accounts.
For one particular invoice account, bill cycle was changed from 'Daily' to 'Monthly' and there were few daily bills already. As part of monthly schedule billing, system identified that there are already a few bills in the same bill window for this invoice account, the batch failed completely rather than skipping this particular account. 

EXPECTED BEHAVIOR
-----------------------
Bills should be generated for other invoice accounts.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.