Unable To Transmit Files For A Few Cases To Agency
(Doc ID 2657874.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 8.2 and laterInformation in this document applies to any platform.
Symptoms
Getting error multiple times for multiple reports to specific agency.
The error suggests that the DTD url for agency was inaccessible
Submission officer tried the 'Re-Transmit' option, but that did not work.
Error log from ESM log file was repeating as below.
Error has occurred on Line: 0, Source Text: , Error Code: 0,
27-Jan-2020 05:29:42 PM DEFAULT : Processing Report Id = xxxxxxx
27-Jan-2020 05:29:42 PM DEFAULT : Processing Msg Id =xxxxxx
27-Jan-2020 05:29:43 PM DEFAULT : Unable to encode XML string due to following reason
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |