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P6 Professional Login Gets Stuck at Loading for Some Time, Then P6 Disappears or Crashes. (Doc ID 2658090.1)

Last updated on APRIL 23, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When attempting to login to P6 Professional, the application gets stuck at loading.
After some time, the application disappears or crashes.

EXPECTED BEHAVIOR
For the login to complete for the user.

STEPS
The issue can be reproduced at will with the following steps:

  1. Attempt to login to P6 Professional.
  2. Observe the application does not finish loading.
  3. Observe, after some time, the application disappears or crashes.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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