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Cancel Orchestrator - Communication Does Not Get Complete From Response Error Status (Doc ID 2658737.1)

Last updated on APRIL 14, 2020

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.6.0.1.0 and later
Oracle Utilities Meter Data Management - Version 2.2.0.2.0 and later
Oracle Utilities Service Order Management - Version 2.2.0.2.0 and later
Information in this document applies to any platform.

Symptoms

If a Cancel Orchestrator and its Outbound Message initially fail, the Outbound Message will be in the Response Error status.  If you retry the Cancel Orchestrator and it technically succeeds in canceling the field activity, there is no change the Cancel Orchestrator or the Outbound Message status, they remain in Communication in Progress status.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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