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Cancel Orchestrator - Communication Does Not Get Complete From Response Error Status (Doc ID 2658737.1)

Last updated on SEPTEMBER 22, 2022

Applies to:

Oracle Utilities Customer to Meter Base - Version and later
Oracle Utilities Meter Data Management - Version to [Release 2.2]
Oracle Utilities Service Order Management - Version to [Release 2.2]
Information in this document applies to any platform.


If a Cancel Orchestrator and its Outbound Message initially fail, the Outbound Message will be in the Response Error status.  If you retry the Cancel Orchestrator and it technically succeeds in canceling the field activity, there is no change the Cancel Orchestrator or the Outbound Message status, they remain in Communication in Progress status.




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