Student Financial Planning: Need A Way To Delete Incorrect Letters From Production (Doc ID 2659811.1)

Last updated on OCTOBER 25, 2022

Applies to:

Goal

We are having ongoing mapping issues with the Award Letter in SFP. The logic in the JasperSoft report will work and then a new scenario happens and the existing letter template pulls the wrong information.

For example, We sent in a SAFI that reesulted in a second major. This doubled the Cost of Attendance in SFP because a second package generated. Now the letter says the student's COA will be 120K instead of 60K. We can tweek/fix the logic in the letter going forward, but we need a way to delete letters from production when they are incorrect. (this mostly applies to the FN1 Award Letter, but there is no reason to narrow down the ask to only one letter code.)
 

Solution

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