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Login Page Does Not Appear [17174] User does not exist in the OFSAAI Application. Please contact your System Administrator. Error (Doc ID 2660812.1)

Last updated on APRIL 25, 2020

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.3.2.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)
Single Sign-on (SSO)

Symptoms

On OFSAAI 7.3.3.2.0, after cloning data from another instance, the login page will no longer appear.  The following error page appears instead:

ERROR
[17174] User does not exist in the OFSAAI application. Please contact your System Administrator.



No users can login.

Changes

Migrated data from another instance.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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