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Update Shell Web Service Call Does Not Update Shell Location Via SOAP (Doc ID 2660838.1)

Last updated on APRIL 28, 2020

Applies to:

Primavera Unifier - Version 19.12 and later
Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.


When sending a SOAP Update Shell call, the web service client receives a Response Code 200, which seems to indicate the call was successful. However, the result does not update shell location. 

The issue can be reproduced at will with the following steps:

  1. Open web service client
  2. Send Update shell SOAP call to update the shell location.  List Wrapper contents of the "updateShell" call:

<uuu_shell_location>New Location</uuu_shell_location>

The web service client receives Response Code 200 as if the call was successful but the Shell is not moved to "New Location" identified in the call.


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