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Set Event Decision button is disabled for Customer Screening real-time cases (Doc ID 2660878.1)

Last updated on APRIL 23, 2020

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.6 and later
Information in this document applies to any platform.

Symptoms

On : 8.0.7 version, Administration_OFSS

ACTUAL BEHAVIOR
---------------
Set Event Decision button is disabled for CS real -time cases.

EXPECTED BEHAVIOR
-----------------------
Set Event decision button must be enabled for CS real -time cases.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Try to open any CS real-time case and look for this button


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create events.

Cause

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In this Document
Symptoms
Cause
Solution
References


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