Set Event Decision button is disabled for Customer Screening real-time cases
(Doc ID 2660878.1)
Last updated on FEBRUARY 27, 2022
Applies to:
Oracle Financial Services Customer Screening - Version 8.0.6 and laterInformation in this document applies to any platform.
Symptoms
On : 8.0.7 version, Administration_OFSS
ACTUAL BEHAVIOR
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Set Event Decision button is disabled for CS real -time cases.
EXPECTED BEHAVIOR
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Set Event decision button must be enabled for CS real -time cases.
STEPS
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The issue can be reproduced at will with the following steps:
1.Try to open any CS real-time case and look for this button
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create events.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |