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Empty Image Selector Dialog in 11.2 Media Editor (Doc ID 2660990.1)

Last updated on APRIL 20, 2020

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.2 and later
Information in this document applies to any platform.

Symptoms


ISSUE STATEMENT


Images are not getting loaded into the media browser in XM media editor.

ERROR


STEPS TO REPLICATE


The issue can be reproduced at will with the following steps:
1. Login to the Experience Manager.
2. Navigate to the rule which has media editor configured.
3. Click on the select tab on the media editor.
4. Configured media images are not being loaded into the media browser.

Cause

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In this Document
Symptoms
Cause
Solution
References


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