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BRM start_all Script Initially Fails to Start cm with Error "PIN_ERR_DM_CONNECT_FAILED" (Doc ID 2661859.1)

Last updated on APRIL 24, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On Oracle Communications Billing and Revenue Management (BRM), when using the start_all script to start BRM, the Connection Manager (cm) process may fail to start.  If start_cm is executed afterwards, cm starts successfully.

The error reported by cm is:


This issue primarily affects the start_all script shipped with default BRM installations, however it may also affect custom startup scripts depending on how the startup is done.

Essentially this affects cm if an attempt is made to start cm immediately after attempting to start dm_oracle.




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