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Window Hangs Trying To Add Project Code To A Filter (Doc ID 2661901.1)

Last updated on OCTOBER 07, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.15.0 and later
Information in this document applies to any platform.

Symptoms

On : 17.12.15.0 version, P6 Application

ACTUAL BEHAVIOR
---------------
Window Hangs Trying to Add Project Code to a Filter

When creating a Portfolio View and adding a Project Code as a filter, the Select a Code Value Screen hangs when users start typing values. If let it run, it eventually says "No Values Found" even if just typing the first letter of a code. This was working in our previous version of P6. This issue happens for all users on both IE and Chrome.

EXPECTED BEHAVIOR
-----------------------
The result should be returned in fast and page doesn't hang

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login P6 Web
2. Portfolio, Manage Portfolio, add a new portfolio view
3. select 'By Filter'
4. Add a new condition with Project Code
5. Type a letter to search

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get code value return.

Cause

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In this Document
Symptoms
Cause
Solution
References


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