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Scan Items on the HH Looses Last Item Quantity Scanned (Doc ID 2662218.1)

Last updated on JUNE 26, 2020

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

When scanning random items for a transfer receiving on a handheld device, it loses last but one item counted quantity and only sums the last scanned item quantity

Steps to Reproduce:

1. Create a multiple item with multiple quantity transfer on the SIM PC
2. On the HH device, go to Shipping / Receiving > Transfer Receiving
3. Enter a valid container barcode
4. Go to Edit Conainer > Select the Container > Item Receiving
5. Scan item 1 a number of times
6. Scan item 2 a number of times
7. Scan item 1 again and notice that item 1 quantity go back to 1 quantity

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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