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Spradic Errors Encountered Before Batch Submission (Doc ID 2662777.1)

Last updated on MAY 01, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


Encountered errors for a few jobs sporadically. These do not seem to occur at any specific duration or conditions.
Have also seen a few instances where different errors are populated in logs. Both base jobs and custom jobs are having this problem, but their work-around is almost similar.

The multiple common errors include:

1. ERROR (support.context.SessionExecutable) Caught exception from SessionExecutable.execute() java.lang.NullPointerException: null

2. java.lang.IllegalStateException: ManagerFactory [org.apache.logging.log4j.core.appender.FileManager$FileManagerFactory@2196e406] unable to create manager for [/var/rmb/sploutput/prd230/YMER20.20200222110104.1972.THD31.stderr] with data[org.apache.logging.log4j.core.appender.FileManager$FactoryData@44c5d616]

How can we resolve these errors?


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