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A Stop Ship Change Has Incorrect Red Square Indicators On Some Affected Items That Have No Pending Changes Or Released Deviations (Doc ID 2662806.1)

Last updated on APRIL 27, 2020

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

A Stop Ship change has incorrect red square indicators on some affected items that have no pending changes or released deviations.

EXPECTED BEHAVIOR
 
Expect to see pending changes under the Changes Tab on the Item Object that shows a red square with the Stop Ship Change - Affected Items Tab

The issue can be reproduced at will with the following steps:
1. Login to the WebClient
2. Navigate to StopShip Change SXXXXX
3. Affected Items Tab
    Item Number has red square Active Changes Indicator

    Item Number  Active Changes Indicator     Status
    ABC                Red Square []                       Active

4. Click on ABC Item Number
    Changes Tab Red Square []


    Pending Changes

    Number            Type
    <Blank>         <Blank>

    ( Customer is Expecting to see Pending Changes here )
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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