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java.lang.NullPointerException When Opening Specific Object (Doc ID 2663049.1)

Last updated on APRIL 27, 2020

Applies to:

Oracle Agile Product Collaboration - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Getting below error while trying to open specific Changes in Agile.

Error

java.lang.NullPointerException
at com.agile.pc.cmserver.base.BaseSignoffDAO.loadTable(BaseSignoffDAO.java:452)
at com.agile.pc.cmserver.base.BaseCache.loadVOTable(BaseCache.java:314)
at com.agile.pc.cmserver.base.BaseCache.loadTable(BaseCache.java:420)
at com.agile.pc.cmserver.base.BaseServiceTable.loadCachedTable(BaseServiceTable.java:1018)
at com.agile.pc.cmserver.change.ChangeServiceSignoff.getCacheSignoff(ChangeServiceSignoff.java:118)
at com.agile.pc.cmserver.base.BaseServiceSignoff.getReviewersByStatusID(BaseServiceSignoff.java:1449)
at com.agile.pc.cmserver.base.BaseServiceSignoff.getReviewerListByStatusID(BaseServiceSignoff.java:1257)
at com.agile.pc.cmserver.base.BaseServiceSignoff.isInSignOffAssignedUsers(BaseServiceSignoff.java:4348)





Steps

The issue can be reproduced at will with the following steps:
1. Log into Web Client
2. Search for the problem Change
3. Open the Change from search result
4. Gets error



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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