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Getting '[11778] Please Contact Your System Administrator' Error Logging into OFSAA After Memory Issue (Doc ID 2663323.1)

Last updated on MAY 05, 2020

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)


After having a database 'out of memory' issue in an OFSAA environment that was previously working, you can no longer login even with the default SYSADMN, SYSAUTH, and GUEST users.  After entering your login details, the following error pops up:

[11778] Please Contact Your System Administrator

You do not understand why you cannot login.


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