"Backdating Is Not Allowed Before Offering Effective Date" From PCM_OP_SUBSCRIPTION_SET_DISCOUNTINFO (Doc ID 2663674.1)

Last updated on MAY 25, 2021

Applies to:

Symptoms

When attempting to change the Account status from inactive to active triggered purchased discount status changed  the following error occurs.

Steps to Reproduce this issue:

The issue can be reproduced at will with the following steps:

1. product cancellation is scheduled for Jan 30 00:00
2. Modify service_t (e.g. lifecycle_state change) happening Jan 30 00:30
3.Run the following cmd pin_cycle_fees -defer_cancel is run Jan 30 01:00
4. The Backdating error is thrown because END_T in a call to pcm_op_cust_update services is backdated.

cm.pinlog:-

Cause

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