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"Backdating Is Not Allowed Before Offering Effective Date" From PCM_OP_SUBSCRIPTION_SET_DISCOUNTINFO (Doc ID 2663674.1)

Last updated on MAY 04, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.20.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to change the Account status from inactive to active triggered purchased discount status changed  the following error occurs.

Steps to Reproduce this issue:

The issue can be reproduced at will with the following steps:

1. product cancellation is scheduled for Jan 30 00:00
2. Modify service_t (e.g. lifecycle_state change) happening Jan 30 00:30
3.Run the following cmd pin_cycle_fees -defer_cancel is run Jan 30 01:00
4. The Backdating error is thrown because END_T in a call to pcm_op_cust_update services is backdated.

cm.pinlog:-

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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