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User unable to view the attachment once the alert is released or blocked in TF (Doc ID 2663732.1)

Last updated on SEPTEMBER 30, 2021

Applies to:

Oracle Financial Services Transaction Filtering - Version 8.0.6 and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce :

Step 1 : Login as TFAnalyst

Step 2 : Perform attachment for an alert and save

Step 3 : Take action to block or release for the same alert.

Step 4 : Once the alert is blocked or released then check for the attachment is visible and able to download again.

Expected result :

Once the alert is released or blocked even then the attachment should be visible and allowed to download

Actual result :

Alert is released or blocked but attachments are not visible in alert.

Issue Encountered :

User unable to view the attachment once the alert is blocked or released.

Changes

User taken action on alert to released or blocked.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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