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TRAN_CODE 87 Is Poseted Twice For Rrestocking Fee For Franchise Return (Doc ID 2664484.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Merchandising System - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

 Franchise return posts double 87 tran codes in TRAN_DATA

Steps:
1- Create, Approve, Ship and receive WF (Wholesale/Franchise) order
2- Create, Approve and Ship WF return.

Expected result:
As per Whitepaper <Note 1585843.1>  tran_code 87 should be posted once for the Franchise Store for the value
Cost = -1 * (Return Quantity * Return Cost) * Cost VAT rate at Franchise Store

Actual result
tran_code 87 is posted twice
1sti time
Cost = -1 * (Return Quantity * Return Cost) * Cost VAT rate at Franchise Store
2nd time
half that value.

Cause

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In this Document
Symptoms
Cause
Solution
References


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