BRM Txn Is Not Committed In BRM DB But Committed In ECE Cache Which Leads Into Data Inconsistency (Doc ID 2665089.1)

Last updated on MAY 06, 2020

Applies to:

Symptoms

The following scenario is causing a Data inconsistency between BRM(Billing and Revenue Management) and ECE(Elastic Charging Engine). For example when customer create a service even when the transaction is failed the service is getting created or commit in ECE where as in BRM it's not committed

Scenario:

1) Take an existing account
2) Create a service, purchase a product and discount (by invoking MODIFY_CUSTOMER)
3) Now let's say, while creating a service there is an un-handled exception (NullPointerExpection) raised by ECE.
4) Due the error the transaction is roll backed in BRM - service is not created in BRM
5) However the service(Product) object is get created in ECE , even after the transaction is roll backed in BRM.


ERROR
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 ECE Version: 11.3.0.9.0

Cause

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