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Corrupted/ Incorrectly Displayed Characters Appearing in Control Zone Hierarchy (Doc ID 2665305.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 and later
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Seeing Corrupted Characters at Control Zone Hierarchy


Iimported NMS control zone hierarchy using ces_control_zones.ces  script.   Values seems proper (viewing from a terminal) in the control_zones.dat file,  but somehow Turkish characters seems corrupted after import process.  When viewing names that are in the FEEDERS table that are similar to the corrupted control zone, these characters are appearing correct



The issue can be reproduced at will with the following steps:Loaded <customer>_control_zones.dat file $NMS_HOME/sql directory.

  1. run ces_control_zones.ces
  2. run UpdateDDS -recacheZones script.
  3. Log in and bring up the Authority Tool.  There are several characters that are appearing as   squares or other form than what the character shows in the control_zones.dat file

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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