My Oracle Support Banner

The Algorithm C1-ACCTDETBO on the Determine BO Spot on Maintenance Object ACCOUNT Had the Soft Param (Doc ID 2665509.1)

Last updated on MAY 05, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.9.0.0.0, The algorithm C1-ACCTDETBO on the Determine BO Spot on Maintenance Object ACCOUNT had the soft param.

The algorithm C1-ACCTDETBO on the Determine BO Spot on Maintenance Object ACCOUNT had the soft parameter set as C2-AccountBO.
This was causing the account screen to not open and it was giving an error - " C2-AccountBO not found".
This was resolved by manually updating the soft parameter to C1-AccountBO.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.