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Application Crashes with Error Number 2 During Supplement Cancel of PSR Order (Doc ID 2666334.1)

Last updated on MAY 25, 2022

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 to 6.3.0 [Release 6.3]
Information in this document applies to any platform.

Symptoms

When supplementing canceling a PSR order and focus is shifted to another application on the desktop while is processing, the application will crash with an Error Number 2. The order will be marked as 'Cancel', but the cancellation will not have fully processed. No Order Notes or Supplement History will have been created either. Below is the complete error text.

Error Text

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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