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Application Error Occurred When Selecting A Reason Code In Discrepancy Resolution Screen (Doc ID 2666617.1)

Last updated on MAY 08, 2020

Applies to:

Oracle Retail Invoice Matching - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

Application error occurred in discrepancy resolution screen when selecting a reason code.

Steps to recreate:

1- Create PO for 2 items
2- Ship and Rcv PO
3- Create invoice with cost discrepancy
4- Navigate to discrepancy review list
5- Search for those items
6- Select 1 item
7- Click Resolve
8- Expand Multiple Reason Codes
9- Select any code from the list

Error:
Application Error occurred.

Server log shows the error:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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