My Oracle Support Banner

Resolving Potential Duplicates Doesn't Always Show EUID Values in the Audit Log (Doc ID 2667579.1)

Last updated on APRIL 02, 2021

Applies to:

Oracle Healthcare Master Person Index - Version 4.0.2.2 and later
Information in this document applies to any platform.

Symptoms

On Oracle Healthcare Master Person Index version 4.0.2.2

When potential duplicates are resolved from the potential duplicate summary screen, the action is logged in the audit log (when audit logging is enabled), but the EUID values are null.  However, if the potential duplicates are resolved from the full comparison screen, the correct EUIDs are logged in the audit log.

The EUID is expected to be displayed in the Audit log when audit logging is enabled  regardless whether the potential duplicate were resolved from the summary screen or from the full comparison screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Ensure audit logging is enabled
2. Find a potential duplicate.
3. From the duplicate summary screen, resolve the duplicate
4. Check the audit log for the resolve. Observe that the EUID columns in the audit log have null values
5. Go back and unresolve the potential duplicate.
6. Click on the "Compare" icon to bring up the full comparison screen.
7. Resolve the potential duplicate
8. Check the audit log for the resolve. Observe that the EUID columns are populated correctly.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.