My Oracle Support Banner

Bad Language it Is Used when Item Master Template Is Selected for Download (Doc ID 2668806.1)

Last updated on AUGUST 19, 2021

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.


When Item master template is downloaded with asynchronous method (access to '.ods' file by notifications), the account language is not considered.
For this case French language is used, changed from default(English) , but the head titles remains on English in the Excel template.

The head titles should be on French language.

The issue can be reproduced with the following steps:

  1. Check parameter value for synchronous download.
  2. Put/modify language in French from default(English) in Retail Merchandising System (RMS).
  3. Download just one item using synchronous download.
  4. Download more than 100 item (more than previous parameter) using asynchronous download (file is opened by access to notifications).


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.