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High GC on 11.3.2 Strorefront Causing Long Response Time (Doc ID 2669148.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Commerce Platform - Version 11.3.2 and later
Information in this document applies to any platform.

Symptoms

High GC is observed in 11.3.2 Storefront causing longer response time after the server runs for certain number hours or a couple of days.

The memory usage increases and heap dump shows the query cache size grows constantly. Heap dump analysis shows a Throwable may exist in each query cache entry as shown below:

 

Changes

 Some code change in this area in 11.3.2

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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