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Unable to Add Attachments With Error:"Your Preferred File Manager Is Not Accessible. Please Contact the System Administrator" After Configuring SAML Configuration (Doc ID 2670029.1)

Last updated on DECEMBER 29, 2023

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

File Manager connection shows fine. But when clicking on Add button it throws below error:

ERROR

Preferred File Manager is not accessible. Please contact the system administrator


STEPS

The issue can be reproduced at will with the following steps:
1. Enable SAML 2.0
2. Restart File Manager, and File Manager configuration page status looks fine
3. Login to Web Client, and add file. Gets error


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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